PROGRAM ASSISTANT

The Program Assistant will be a part of the Managed Care/ Commercial Accounts Receivables Team; exploring all the possible reimbursement avenues before writing off balance or making account self-pay. The Program Assistant will work closely with department supervisors and managers on workload allocation. Job Responsibilities Respond and resolve A/R questions; assisting billing reps. Managing and distributing paper claims, correspondence, and checks. Recognizes and pursues appropriate course of action in insurance interactions to collect payments. Analyses all information available on patients account to gain a thorough understanding of history/status of the account by reviewing PCS history and invoice inquiry screens prior to suggesting a method of resolution. Resolve insurance rejections by contacting insurance carriers and implementing measures (e.g., resubmitting claim, appeal, or write off) in accordance with all applicable policies and procedures. Maintain logs and reports, and develops appeal letters. Assist in training and development of new and/or existing staff members into their functions; dissemination of work. Completes special projects as assigned. Requirements High School Diploma or equivalent required, some college preferred. A minimum of 3 years experience in Physician Billing Operations is required. A minimum of one-year experience in physician billing within a hospital setting required. Excellent verbal and written communication skills required. Must be an independent, detail oriented individual with strong interpersonal skills and understanding of basic mathematics. Previous computer experience required. Must be proficient in of MS Word, Excel. Must have excellent knowledge of EPIC. Must display good judgment skills. Department: Professional Services Bargaining Unit: 1199 Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Executive Boulevard, Yonkers Shift: Day Scheduled Hours: 7:30 AM-4 PM Req ID: 218344 Salary Range/Pay Rate: $31.33

Created: 2024-10-19