Service Writer
Keith Titus Corp - Weedsport, NY
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Service Writer Job Details Job Location Exit 40 Truck Services - Weedsport, NY Position Type Full Time Salary Range $20.00 - $24.00 Hourly Job Shift Mon-Fri / 7:30AM-5:00PM Description Fulltime-Position Mon-Fri / 7:30AM-5:00PM $20.00-$24.00 (BOE) Responsibilities: Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate Invoice customers at time of closing order>confirm price table accuracy/customer billing information Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs. Compiles repair details in Transman for onsite units and road service trucks. Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures. Develops estimates and communicate immediately 10% variance Adept and proficient at Transman, TMW and all required Microsoft Suite tools used. Adept and proficient with all shop related operating procedures, processes and workflows Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement) Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries. Knowledgeable and supports Safety, ELD & CSA communications with Drivers Benefits: Aetna Health Insurance (offer 2 plans) Company Sponsored HRA card (Health Reimbursement) Excellus Dental Excellus Vision Pet Insurance / Pet Discount Program Colonial Supplemental (accident, medical bridge, disability, cancer) Company Sponsored Group Life Insurance (1x annual salary) EAP- Employee Assistance Program Wellness Program Profit Share Program 401K Match PTO (Paid Time off) Qualifications Requirements: Previous experience is required Must be able to pass a post-hire drug screen, background check and employment verification Location: Weedsport, NY Company Website :
Created: 2024-09-20