CUSTOMER BUSINESS MANAGER

Apply Job Type Full-time Description Sales Key Account Manager- Kroger & Albertsons (Remote- Cincinnati, OH)About Hartz:Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted household name across the United States. Innovation is at the heart of our mission as we continuously strive to provide products that nurture the special bond between pets and their owners, ensuring they experience nothing but Unconditional Love.As leaders in the pet care industry, we are dedicated to pioneering advancements that enhance the well-being of pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of our diverse team members, who bring their unique perspectives and talents to every aspect of our work.We are committed to cultivating an inclusive and supportive work environment where individuals from all backgrounds and identities are valued and empowered to thrive. At Hartz, your contributions matter, whether collaborating in the office or embracing the flexibility of a hybrid work arrangement. Together, we empower our employees and furry companions to make a meaningful impact within our company and beyond. Join us in shaping the future of pet care and experience the joy of making a difference, one pet at a time. What We Offer ...Remote work scheduleCompetitive compensation and 401(k) match with immediate vestingComprehensive Health Insurance: Medical, Dental, Vision, FSA, Life & Disability InsuranceGenerous PTO, paid parental leave, tuition reimbursement, and other perksOpportunity to learn and developThe Role ...We are excited to offer a fantastic opportunity for a motivated and hands-on sales professional with a proven track record in selling and business growth. We are looking for a driven individual who has a history of setting and achieving ambitious growth goals, that has experience calling on Kroger or Albertsons headquarters directly, and managing broker relationships.This role offers a dynamic and comprehensive array of responsibilities, presenting a unique opportunity for a successful candidate to not only take ownership and drive business growth but also to master and manage the essential day-to-day tasks that contribute to our behind-the-scenes success. You will have the chance to develop a deep understanding of the operational aspects that keep our business running smoothly, ensuring that every detail is handled with precision and care.You will manage a portfolio of essential accounts, specifically Kroger and Albertsons headquarters, focusing on driving revenue growth and maximizing Hartz category volume. You will be responsible for achieving sales targets across the territory, increasing customer and category volume, while meeting profit goals. By establishing yourself as an industry expert, you will leverage data-driven insights into consumer behavior, product performance, and market trends to identify and drive new sales opportunities. This position will work remotely from their home base, located in the Cincinnati, OH metro area.If you thrive in a fast-paced environment and enjoy supporting and enhancing business operations, this role is perfect for you. Join us and be a pivotal part of our journey to success.Your Responsibilities ...Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. Develop, monitor, and continually revise assigned accounts' annual business plans.Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business planIdentify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales.Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings.Understand and convey account strategies and goals to the internal Hartz team.Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.Forecast customer events as required.Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. Requirements You Need to Have ...Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on Kroger or Albertsons headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus.Proficient use of Kroger & Albertsons systems and all included vendor apps and reports to create and track metrics expected by customer scorecards. Includes:Kroger + Harris Teeter specific: 84.51/Stratum -- all POS Reporting Supplier Hub Lavante - claims processing Claimtrax - claims processing Demandtec -- promotional management/setup (rollers) Prism/KAP/CAAM -- promotional management (Coupon submission and setup (LCM, MY Magazine), Digital marketing (search and browse, onsite ads, etc). 1 Sync (item management and setup) Vestcom (item tags, New Item, Brand Equity) Catalina (promotional offers, May pet month, etc) Circana POS data (rest of market and shopper data) Creation and presentation of all customer line review materialsAlbertsons specific: Acosta -- manage broker (promotions, claims, relationship management). AMC -- digital marketing (search and browse, onsite ads, etc) Criteo -- search and browse Neptune (J4U coupon submission/set up, other marketing tactics) Creation and presentation of all customer line review materials Circana POS data (ABSCO, rest of market, and shopper data)Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratchProven negotiation skills, demonstrated ability to finalize business, and expand current account listProficiency with Microsoft Office Suite programsWillingness and ability to travel (25%)Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.Hartz is an equal opportunity employer fully committed to promoting diversity in the workplace.

Created: 2024-10-19