Grocery Team Member

Job Type: Full-time Pay: $16 - $17 per hour Berkshire Food Co-op ('BFC') Grocery Team Members are the public face of the Co-op, providing friendly customer service while aiding the Grocery department. They answer customer questions while maintaining department backstock, displays, and have a working knowledge of Grocery products. They are committed to excellence in retail and service standards, ensuring smooth, safe and efficient operations, and curating an exceptional customer experience. They work to achieve the collective goals of the organization and support the Ends, Vision, Culture and Values of the Co-op. The Co-op is looking for a team-player who is passionate about people and customer service. The individual would be supporting the closing shifts. Responsibilities & Duties (other duties may be assigned) - Practices a total store approach to customer service, responds promptly to customer service needs in all departments - Aids in taking and processing buying club orders; answers questions in relation to buying club - Stock displays fully without overcrowding; face items on shelves - Maintains knowledge of products and weekly ad items throughout the grocery department - Label item accurately with price tags or signs. Report price discrepancies to the receiving team - Contributes to building a positive team spirit; display enthusiasm and promote a friendly group work environment Skills and Requirements: - Strong customer service skills - Excellent verbal communication and organizational attitude - Ability to follow instructions and procedures - Ability to thrive in a fast-paced, multitasking environment with a professional and friendly attitude - Ability to work both independently and as part - Has a passion for our community and must love food Physical Requirements: - Must be able to stand up to eight hours a day - Must be able to lift at least 25 pounds at a time independently or with assistance on an occasional to frequent basis - Ability to use fine motor skills - Ability to adapt to changes in temperature due to opening doors, coolers and freezers - Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly - Ability to lift product overhead and/or climb ladders with product - Ability to remember product placement and back stock - Ability to read small print - Ability to tolerate exposure to noise from machinery and the general environment - Ability to write notes, emails, and items of a similar nature on a computer, touch screen, or by hand

Created: 2024-10-19