Ocean Import Agent
Expeditors - Glen Burnie, MD
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'We're not in the shipping business; we're in the information business' -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 17,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and trace ocean shipments through the transportationcycle Ensure documents are timely sent and arrival notices communicated to overseas and customers Ensure accurate and timely client and vendors billing. Interact with our customers in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved). Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the SOPs Meet KPI standards in accordance with the Company's procedures Overseas communications, timely responses to mails and requests (internal and external) Customer Service Experience Operations/Industry knowledge preferred but not required Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Pro-active, strong organizational skills. Proven analytical skills Good computer skills (Excel, Word). Expeditors offers excellent benefits Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only) Employee Stock Purchase Plan Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.
Created: 2024-09-20