CAR Coordinator I

CAR Coordinator IJob LocationsUS-NJ-BarringtonTypeFull TimeOverviewThe Corrective Action Request (CAR) Coordinator is responsible for reviewing all customer complaints within a suitable time frame. They must be able to participate in exercises to help identify root cause and generate corrective and preventative actions. The CAR Coordinator must be able to network effectively within the organization to acquire and disseminate information pertinent to customer complaints to the responsible stakeholders.Responsibilities Coordinate the review of all Customer Complaints, and Customer Returns entered into CRMDocument inspection data accurately and honestly on required forms.Create QA Inspection reports and AS9102 FAIs Understand the use of Balloon drawingsHelp coordinate Calibration efforts and hands one use of inhouse calibration software, GageTrakParticipate in Process Improvement TeamsTrain other team membersSupport the QA team as needed Timeliness and regular attendance are requiredReviewing the progress and completeness of the CRM stagesInterpret & gather data from various reports and publish out to the appropriate stakeholdersComply with federal, state, and company policies, procedures, and regulationsQualificationsTo perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform essential functions. Required Skills & Abilities:Ability to read and understand optical & mechanical drawingsGood communication and organization skillsExperience in Problem SolvingEffective Team/Interpersonal skillsWork overtime as requiredThorough understanding of the seriousness of detailed, accurate, & honest Quality RecordsKnowledge of Microsoft productsBasic understanding of the test equipment used in the Q.A. Lab & their capabilities.Accurate reporting of Customer Complaints and failure modesU.S. Citizenship or permanent residence required Education/Experience: Associate's Degree in Technical Discipline or 2 years work experience in a Quality/Manufacturing position. Physical Requirements:Ability to lift up to 50 pounds; ability to see details at a close range; ability to sit or stand for long periods of time; work in warehouse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics.

Created: 2024-10-19