The Ambassador is responsible for providing an exceptional guest experience and customer service to visitors of City Walk BHAM. These responsibilities include responding to and resolving public questions, complaints and requests as necessary in a prompt, effective and courteous manner. Providing timely information about City Walk BHAM and the surrounding areas. A City Walk Ambassador will monitor City Walk BHAM activities ensuring visitors comply with park rules and policies including in the skate park, pickleball courts, amphitheater, and etc. Monitoring City Walk BHAM to ensure it is clean, safe and well maintained.