Data Automation Lead/Program Manager-Vice President
JPMorgan Chase - Newark, DE
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Looking for an opportunity to transform your operating environment and take your career to the next level? Join our team Our role provides exposure to the breadth of services and products across the firm, giving you the chance to identify problems, improve scale with automation tools, and enhance the client experience. Don't miss out on the chance to empower yourself and make a difference. As a Data Automation Lead/Program Manager-Vice President within the Transformations, Programs and Governance (TPG) Team, you will lead programs ranging from Technology Transformations to Regulatory Programs and Continuous Improvement Projects, as well as migrations into and within the Utility. In addition, you may be accountable for Regulatory Program Governance and Oversight, Regulatory and Business Relationship Management, as well as US Tax Regulatory Change Management. You will provide direction across multiple teams and lines of business for resources involved in program delivery and attend/lead/present at various forums and create executive materials/presentations. Job responsibilities Lead and execute complex projects, programs, and initiatives from inception through to delivery and support the completion of Project Life Cycle deliverables that include documentation of Business Requirements, Design/ Approach, Operating Model, Testing and Production Readiness (as necessary) Estimate, design and manage the delivery of scalable solutions including Intelligent Automation and Artificial Intelligence/Machine Learning aligned to a business strategy Analyze large datasets to identify trends, patterns, and insights that can drive operational improvements and compliance Develop and maintain dashboards and reports using Tableau to monitor key performance indicators (KPIs) and operational metrics Provide input to the annual plan process ensuring relevant budget requests are incorporated and use Data Modelling techniques to provide better business intelligence Manage multiple fast-paced, cross-functional strategic priorities that have significant regional and global impact Lead large scale steering committee meetings with senior management focused on providing updates on the health of the business including KPIs and KRIs Develop and maintain long-lasting collaborative relationships by partnering with various stakeholders (Service, Operations, Technology, Product, etc.) and Subject Matter Expert to identify and address efficiency opportunities to continuously improve the business as well as establish effective issue escalation management Maintain a controlled environment by ensuring projects are completed in accordance with all Risk, Control, and other relevant firm wide guidelines Required qualifications, capabilities, and skills 5+ years' experience in project management and agile methodology working on technology related projects Understanding of banking products and investment banking Exceptional record of delivering innovative solutions that improve client experience and reduce costs to the firm Detailed oriented, with the ability to manage multiple tasks while maximizing quality of service and maintaining a flexible attitude with Intellectual curiosity and propensity to learn new subjects quickly Ability to work under pressure and to deadlines, with accountability and responsibility for owning actions Ability to work independently and through ambiguity and define path forward Demonstrated initiative and creativity to ensure successful and timely execution Excellent verbal and written communication skills; must be able to communicate progress and issues to stakeholders at all levels regularly, thoroughly, and clearly Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), with demonstrated ability to simplify complex subject matter into digestible executive communications Working knowledge and experience with new age tools of No-Code like Alteryx, UiPath, Pega, Instabase, Tableau, Power BI, and others High-level organizational skills, design thinking, analytical, technical, problem-solving, and inter-personal skills to instill confidence and trust Preferred qualifications, capabilities, and skills Experience with tax information reporting and withholding (IRW), tax form validation, withholding determinations, year-end tax reporting or equivalent experience Experience with data governance, data quality assurance and management Experience with machine learning and advanced analytics techniques Knowledge of financial systems and products Work schedule This hybrid role requires going into the office three days a week with two days' flexibility to work from home, subject to change JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Created: 2024-09-20