MEMBER SERVICES COORDINATOR-DIVERSIFIED SERVICES
Trihealth Inc - Cincinnati, OH
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Job Overview: This position is responsible for scheduling membership tours, walk-ins, prospecting, meeting/exceeding new membership monthly and quarterly sales goals, following up with prospects, and customer service using our CRM and membership software. Concierge duties will be focused on member communication, retention and selling ancillary service lines. Onboarding new members will include scheduling new member assessments, orientations and selling other departmental services. The Member Services Coordinator role will support the Member Services Supervisor, and complete scheduled Manager on Duty weekday evenings, weekend and holiday shifts. Act as liaison between members and multiple departments. Within the facility concierge role, coordinator will communicate and meet with all new members on their 30/60/90 fitness and health journey and other duties as assigned. Job Requirements: 1 year post High School Education in General Studies Equivalent experience accepted in lieu of degree Point of Sale experience Computer application skills Customer service Up to 1 year experience Customer Service Job Responsibilities: Other job-related information: Working Conditions: Climbing - Occasionally Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Rarely Lifting TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.
Created: 2024-09-20