Digital Operations Assistant
Ralph Lauren - Long Island City, NY
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Overview Ralph Lauren is seeking an adaptable self-starter to fill the role of Digital Operations Assistant at the Ralph Lauren photo studio. The DO Assistant will oversee sample procurement at the Ralph Lauren photo studio and ensure timely delivery of images to all Ralph Lauren sites and wholesale partners. In this role, the qualified candidate will be responsible for pulling salesman samples from the Ralph Lauren showroom and ordering top-of-production samples for their respective brand/division. This position will work directly with the on-site teams to coordinate on model and still life item-level product shooting. Constant communication with the buying teams, licensee, merchandising operations, and production & sourcing teams are vital to the success of this role. Superior organizational and problem-solving abilities are a must, along with the ability to manage competing cross-functional priorities across global business groups. Essential Duties & Responsibilities Procure and manage photoshoot samples for both on-model and still-life shootsPartner with the Digital Wholesale E-Commerce Site team to determine seasonal buys and to ensure delivery of wholesale assets meets the deadlinesChase outstanding samples through constant communication with Production and third-party vendorsCreate and build out a timeline to track all phases of the lifecycle in order to meet the deadlineUtilize internal product information management software to manage multi-brand sample receipts for all seasonal deliveriesMonitor master data tool in conjunction with PIM system to track digital asset statusMaintain accurate data in PIM system for sample status and reportingMaintain product status reports by providing weekly updates on digital assetsParticipate in showroom breakdowns and sample pullsCheck in, tag, and organize samplesPartner with Merch Ops & Copy team to ensure timely publishing of product to siteBuild and maintain relationships with cross-functional teams, including Merchandising, Buying, and all internal studio teams (Production, Retouching, Studio Tech, Photography & Styling)Field callouts from RLE-NA, RLE-EU, RLE-APAC, and contact centers regarding incorrect images on siteEnsure all imagery on site is accurate for your brand by performing weekly site product auditsGather samples for feature shootsManage Shared reports with international studios to ensure that global partners assets are captured in a timely mannerCoordinate shoot planning with studio production teamCoordinate shooting priorities with Supervisor for 3rd party studiosHelp to facilitate the shipping and receiving of samples between LIC and international 3rd party studios by creating commercial invoicesAttend offsite photoshoots to coordinate sample managementAssist Manager of Digital Operations and lead of Digital Operations on ad-hoc projects as needed Experience, Skills & Knowledge Knowledge and education of sample coordination and operationsAbility to build and foster effective working relationships with a wide range of personalitiesExcellent written and verbal communication skillsStrong organizational skills and the ability to balance multiple deadlines and prioritiesInnovative problem-solving abilitiesMust be proficient in Microsoft ExcelAble to lift and move up to 25 lbs.Adaptability with navigating multiple software systemsExperience working in a high-volume photo studio is a plus Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
Created: 2024-09-20