Fixed Operations Manager
Model1 Commercial Vehicles, Inc. - Carlstadt, NJ
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Come grow with us by joining our team as a Fixed Operations Manager! In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will have oversight of day-to-day service operations for multiple locations and will create and support service business strategy. Who is Model 1, formerly known as Creative Bus Sales?Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.It’s the strength of our relationships - both with customers and manufacturers - that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.Our Core Values: At Model 1, we are committed to living our core values:Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with - approachable and transparent.Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.What You Will GainCompetitive benefits including health insurance, paid holidays, and vacation payContinuous training to provide you the opportunity to develop your full potential and be a true business partnerAccess to an expansive network of mentors and networking opportunitiesTop quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer serviceBelow is an overview of the duties and responsibilities you would take on in this role:Daily oversight of key performance metrics and staff to meet or exceedCreate and implement strategies for service business growthDevelop new solutions for customer needsImprove internal processes for better efficiency and productivityReview current staff and hire new staff to support business growthManage the budget and monitor the financial health of each locationWork with Systems Team to enforce all procedures, policies and systems are being followedProvide coaching and mentoring to all staff members and employeesWork with HR to develop the training portion for performance evaluationsPerform employee performance evaluationsWork with HR to develop the training portion for employee succession planningEnsure employee training is scheduled and performedTrouble shooting areas of concern in the organizationSite InspectionsCoach/Mentor employees on areas of concernMinimum Job Requirements:Minimum of 5 years General Management of multiple locationsStrong communication skillsMust be autonomous, innovative and resourcefulMust be a strategic thinkerMust understand budgetsMust be effective at conflict resolution and problem solvingStrong organization and time management skillsComputer skills including MS Office - Excel, Word, PowerPointDesirable Qualifications:Experience with Sales/Service softwarePhysical Requirements Prolonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds*Company retains the sole discretion to change the duties of the position at any time.$95,000 to $125,000
Created: 2024-09-20