Lot Attendant
VPNE Parking Solutions - Cambridge, MA
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VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business.Our employees are energetic, friendly, and proactive in helping VPNE build its brand.Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!The role of the Lot Attendant is to complete the customer interaction in a pleasant and courteous manner while ensuring safety. They are key players in delivering exceptional customer service.Make exceptional guest experiences the priority in every interaction.Contribute to a safe environment for all guests and employees per company and site-specific guidelinesMaintaining a ready to serve posture that is welcoming to guestsMake eye contact and smile to all guests to acknowledge themPrioritize assisting guests before other tasksWorking efficiently, without rushing, to assist guestsUse VPNE preferred word choices while speaking with guestsMajor Challenges:Problem-solvingDifficult customerPatienceYears of Experience: Entry LevelLanguage Skills: Proficient in English both verbally and writtenEducation Requirements: High School Diploma/GEDRequirements:Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolong standing, running, and prolonged sitting and in all weather conditions.Ability to receive medical and/or security clearance for one or more locationsPossess the manual dexterity to operate basic garage equipment, including pay on foot machines and garage barriersStrong sense of customer serviceAbility to lift a minimum of 50 pounds and push a minimum of 200 poundsBe at least 18 years of ageBe able and willing to smile during every customer interactionMaintain uniform standards while around accountSkillsAbility to create relationships with customers.OrganizationStrong problem solving abilitiesBenefits:Paid weeklyMedical, Dental, Vision401K with company matchDiscount programsShort-term disabilityAccident insuranceLife insurance
Created: 2024-09-20