Help Desk Intern or Co-op

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 30+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to participating in robust training and knowledge sharing, to making progressive change within the communities we live and work.Consistently ranked among the top ten 'Best Firms to Work For' and Engineering News-Record's top 50 firms worldwide, Langan attracts and retains the best talent in the industry. Employees thrive at Langan, a firm that embraces and promotes diversity, equity and inclusion; prioritizes wellbeing, health and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.Langan is seeking a Help Desk Intern or Co-op to join its collaborative Information Technology team in Parsippany, NJ. This individual will serve a key function in troubleshooting technical issues and repairing and maintaining all types of computer and peripheral hardware. In this role, you will have the opportunity to work on exciting projects and work in a team environment while gaining practical experience.Job Responsibilities -Set up and repair PCs and peripherals;-Perform software installations;-Minor printer repair and support; -Occasionally provide telephone, e-mail, and live chat technical support; and-Perform other duties as requested.Qualifications -Student actively pursuing a degree in Information Technology, Computer Science or related field;-Minimum GPA of 3.0 preferred;-Ability to work at 20 hours/week during the fall semester;-Excellent communication skills, written and verbal;-Strong attention to detail with excellent customer service skills;-Ability to effectively work independently and in a team environment;-Ability to potentially travel to satellite offices to provide on-site support;-Programming and/or networking experience a plus; and-Data entry, inventory and video editing experience preferred.Langan provides a rich array of programs and benefits to help its employees advance their careers and enhance the quality of their lives. Our comprehensive compensation package includes: full-time employment company paid medical, dental, and vision coverage; life insurance, short- and long-term disability insurance, and paid pregnancy disability leave; 401(k)/Roth with company match; paid time off including parental and military leave; employee referral and professional license bonuses; and educational reimbursement.Langan offers employee resource groups; flexible work schedules; extensive training; wellness programs; buddy and mentoring programs; and much moreLangan is an affirmative action / equal opportunity employer committed to building a team that represents and values diverse backgrounds. Langan promotes a positive work environment of inclusion, where we respect each other's differences and recognize that a diverse, equitable and inclusive environment is a key to our success.

Created: 2024-10-19