Client Access Specialist
MSCCN - St. Johnsbury, VT
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This job was posted by : For more information, please see: Client Access Specialist: Northeast Kingdom Human Services is seeking a dedicated Client Access Specialist to join our team. The primary responsibilities of this position include efficiently managing front-office operations and ensuring a seamless client experience. This involves tasks such as checking clients in and out, scheduling and rescheduling appointments, verifying insurance coverage, and performing general office duties. The ideal candidate will play a crucial role in creating a welcoming atmosphere for our clients through professional and empathetic communication. Key Responsibilities: Check clients in and out with compassion and efficiency. Schedule and reschedule client's appointments, considering their needs. Verify insurance coverage for all clients, ensuring accurate and timely processing. Perform general office duties to contribute to the overall efficiency of the practice. Essential Skills and Abilities: Excellent customer service and communication/phone skills to engage with clients professionally. Ability to manage multiple tasks simultaneously, demonstrating effective organizational skills. Strong computer skills, including proficiency in relevant software and applications. Empathetic to client's needs and concerns, creating a supportive environment. Prompt and dependable in meeting deadlines and completing tasks. Ability to act as a team player in a fast-paced environment, collaborating with colleagues to achieve common goals.
Created: 2024-09-17