Customer Service Representative

LHH has a well-known client in Wyandotte, MI who is looking for a CSR on a contract opportunity This is a great chance to get in with a reputable company and advance your career Title: Customer Service RepLocation: Wyandotte, MI - OnsitePay: $18.50/hr.Contract: 10 months ContractSchedule: M - F 12pm-8:30pmIndustry: Supply Chain & Logistics What you'll do on a typical day: Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Diagnose, assess, and resolve problems or issues. Monitor progress of delivery routes Scan haul-away pods and verify stamps. Process changes or cancellations to delivery ordersAt a minimum, you'll need: Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint. High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues. Solid ability to multitask with exceptional organizational skills. Ability to thrive under pressure while delivering solutions that exceed customer expectations.Pay Details: $18.00 to $18.50 per hourSearch managed by: Ramatoulaye Barry Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Created: 2024-10-19