Entry Level Customer Service

Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.Are you a recent graduate looking to start a growing career with a great company? Do you have great customer service and computer skills? If you answered yes, then this job is for you!At Vertical Screen, Inc., we perform background checks so our clients’ job applicants can get hired.In this role you will be utilizing your customer service skills to investigate the employment and education history of our clients’ job applicants. You will be working in a unique call center environment where you will make outbound calls without any sales or solicitation involved!This is a full-time position at 40 hours a week working 10am-6pm Monday through Friday.This is an on-siteposition located out of Warminster, PA. The starting pay is $15hr with lots of room for growth!Verify education and employment history as well as conduct reference interviewsConduct research via outbound calls, fax, email, internet and online database searchesMaster the proprietary software to accurately transcribe verified information and notesMeet pre-established production goalsExcellent verbal and written communication skillsStrong attention to detailWillingness to learnOpenness to work in a metric driven environmentAbility to multitaskAbility to efficiently operate and navigate a computer and internal softwareMust be proficient in Microsoft OfficeThe candidate we are seeking will have at minimum a high school diploma or equivalent.Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.Medical, dental and vision coverage with spouse/family coverage options401K plan with generous company matchFlexible spending accountsVoluntary insurance coverage plans (life, disability, etc.)Paid lunch breaksPaid time offPaid holidaysPaid training program/ Internal employee developmentOvertime options availableCasual dress codeFlexible work schedulesOn-site Employee Gardens - plants & flowers providedRushBus scheduled service from Septa Bus Route 22 and Regional RailEmployee referral bonus programDiscounts through partnerships & neighborhood business programsAll candidates are subject to a drug test and a background screening.EOE M/F/Disabled/Veteran

Created: 2024-10-19