Proshop Retail Supervisor, Boston Bruins

Boston Bruins is hiring full-time and part-time ProShop Retail Supervisors to join our team at TD Garden in Boston, Massachusetts. As a ProShop Supervisor you'll be responsible for providing excellent guest service and managing all transactions accurately and efficiency.Please note this position is located in our Proshop Store located on the ground level of TD Garden/North Station platform area.PayBenefitsWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payEmployee assistance programTraining and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.Supervises retail team members; completes store/warehouse operational needs by assigning team members and following up on work results.Trains team members and works to maintain retail standards, policies, and proceduresOpens and closes retail locations as directed by management.Assists retail management with the daily cash procedures and operations.Monitors store floor, assist with guests' needs and requests.Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.Ensures integrity of physical inventory and par levels.Maintains cleanliness and safety standards throughout the retail shops.Performs duties as assigned.Minimum one-year supervisory experience in customer service and/or retail environment preferred.Previous cash handling experience required.Previous experience working with point of sale (POS) system required.High school diploma or GED required.Strong verbal and written communication skills - ability to communicate with staff and prepare written reportsStrong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.Ability to handle multiple tasks simultaneously in a fast-paced environment.Ability to work independently and as a team memberBasic math skills; ability to accurately handle money and count change.Ability to lift and carry up to 50 pounds.Constant standing, lifting, climbing stairs, and repetitive motions.Bending, reaching, climbing on ladders.

Created: 2024-11-02