Sales Representative

Resident Ancillary Benefits Advisors are responsible for phone sales, following up on prospects and assisting with enrollment forms in the West Virginia market.Serve as Sales representative in the defined area.Must have Health Insurance license within 60 days of employment.Travel 75% of the time.No direct reports.Expand and maintain professional relationships with existing customers within designated region.Provide accurate and timely reporting.Assist clients with completion of enrollment forms as needed.Ensure client satisfaction is met and maintained.Conduct business in a professional, ethical and honest manner at all times. Sourcing new sales opportunities and establishing leads through outbound calls, emails and follow up.Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations.Understand and maintain awareness of customer needs, qualifications and requirements.Assess competitors by analyzing and summarizing competitor benefits then identifying sales opportunities.Route customers to the appropriate departments for further development and resolution.Educate family members and guardians on the benefits available to those residing at the facilities we service.Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.Maintains and improves quality results by following standards, recommending improved policies and procedures.Maintain job knowledge by studying pertinent laws and differing state requirements, participating in routine educational requirements by law.Maintains equipment and systems by troubleshooting, reporting and tracking problems.Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs.Follow up to make sure prospects have received materials sent to them.Assist with enrollment forms when needed.Answer any questions from prospects in a timely manner.Maintains strong knowledge of company services provided to customer.Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. Reacts positively to change and performs other duties as assigned.3 years of healthcare sales experience, including phone sales, preferred.Proven inside sales experience with established track record of over-achieving quotas.Must have Health Insurance License within 60 days of employment.Strong phone presence and experience making multiple calls per day.Excellent communication (verbal, written, and listening), presentation and computer skills.Sensitive to deadlines and completed reporting in a timely manner.Must be goal oriented and have a passion to help others.Must be self-motivated and able to problem solve, multi-task. High attention to detail and strong customer service skills.Strong computer skills required.Familiar with Salesforce or similar CRM.Must have own transportation, good driving record and auto insurance.Ability to work independently and with other team members.Excellent interpersonal, oral, and written communication skills.Must be detail oriented and self-motivated.Excellent customer service skills.Anticipate needs in a proactive manner to increase satisfaction.Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.#Carehr

Created: 2024-11-02