Cable Installer Technician II - Altoona, PA

Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.The general role of the Cable Installer Technician is to travel to residential homes for service calls. This person must be reliable and organized to install equipment, inspect and troubleshoot cable equipment, and set up internet networks. This position will provide written and verbal instructions to customers on how to operate systems, remote controls, and other equipment, as well as document all tasks performed at each service appointment.Install, maintain, and repair cable infrastructurePerform maintenance on existing cabling systemsSafely perform work in communication spacesOperate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set) Test newly installed or relocated cables according to company specificationsIdentify and removing redundant cablingInstall televisions, routers, and internet technology devicesTroubleshoot issues with the cable networkInstall cable support structures such as j-hooks, cable racks, and innerductEnsure all cables are tied and bundled in a secure and organized mannerUtilize mobile customer software for job schedules, work orders, tracking, etc.Assist with worksite housekeeping duties and equipment inspectionsComplete paperwork such as timesheets, checklists, vehicle inspection reports, and service ordersProvide roadway flagging support for the operation to include obtaining Flagger CertificationLearn to recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardwareTrain and mentor lesser experienced Cable Installer Technicians1-2 years’ experience as a cable technician preferredValid driver’s license is required Basic knowledge of fiber optics and coax applications and network infrastructureStrong knowledge of mathematics, science, and electrical systems preferredAbility to install internet and television equipment and cabling both in home and outside (underground, on poles, etc.)Strong communication and interpersonal skillsDemonstrated ability to effectively communicate and navigate various customer service situationsSkilled in interacting with clients/homeowners in a friendly and professional mannerProficient in independently diagnosing, troubleshooting, and fixing any problems that may ariseAbility to identify independent colors and learn color codesWillingness to train on company-specific technical equipmentAbility to work at heights on a ladderAbility to work under minimal supervisionProficient with utilizing mobile apps for work dutiesExperience operating small equipment preferred (i.e., forklift, bobcat, telehandler, skid steer, etc.)Leadership ability preferredWorking ConditionsStand or kneel for extended periods of timeWalk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawlClimb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spacesWork indoors, outdoors, and underground in various weather conditionsPerform work in confined spacesAble to walk long distancesAble to lift up to 65 pounds without assistancePerks/BenefitsComprehensive BenefitsHealth/Life insurance401(k) retirement planShort/Long term disabilityPaid time off and holidaysPaid lodging, per diem, and transportation provided for out-of-town workEmployee focused work environmentOn-the-job mentoring and trainingInternal job postingsPerformance and salary reviewsEmployee feedback programSafety-first and drug free work environmentsBonuses and incentives for working safelyCompany provided tools and basic safety equipmentPPE allowances with no restrictions on vendorsWeekly pay with premium pay for Sundays and holidaysAdvancement through defined employee career pathsFinancial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the futureScholarship opportunities for dependent childrenAdditional Eligibility QualificationsThis position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company’s Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.AAP/EEO StatementThis Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.ADA StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Created: 2024-11-02