Equipment Delivery Manager

The Equipment Delivery Manager is responsible for overseeing the end-to-end delivery process of equipment, ensuring timely, accurate, and safe delivery to customers. This role involves managing relationships with 3rd Party Logistics (3PL) providers and third-party vendors to ensure effective coordination of deliveries, receiving, resolving delivery issues, and maintaining optimal service levels. The supervisor will play a key role in streamlining logistics processes and ensuring compliance with company standards.Supervision of Delivery Operations:Oversee and manage daily equipment deliveries to various locations.Ensure all deliveries are executed in accordance with customer requirements and delivery schedules.Monitor and review the performance of delivery teams and third-party vendors, ensuring SLAs (Service Level Agreements) are met.Vendor and 3PL Management:Coordinate and manage relationships with 3PL providers and third-party delivery vendors.Work closely with 3PL companies to optimize routes, reduce delivery times, and manage delivery costs.Assist in negotiating ervice terms, and delivery expectations with third-party vendors to ensure quality service.Problem Resolution:Address and resolve delivery issues, delays, or any discrepancies in delivery operations.Investigate customer complaints related to equipment delivery and implement corrective actions.Communicate effectively with internal teams and external vendors to ensure delivery problems are addressed promptly.3-5 years of experience in logistics, supply chain management, or delivery operations.Proven experience managing relationships with 3PL providers and third-party vendors.Proficiency in all Microsoft Office applications.Proven experience developing schedules and timelines for projects.Excellent interpersonal and communication skills.Detail-oriented.The ability to multi-task.The ability to work in a high-pressure environment.At Singer Equipment Company, we value each and every one of our dedicated sales staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.EOE/M/F/Veterans/Disability

Created: 2024-10-19