Pallative Care Administrative Assistant

RESPONSIBILITIES: - Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone. - Answers incoming calls and forwards or refers to appropriate staff member or take a message if person is unavailable. - Triage patient/family telephone calls to clinical staff. - Maintains confidentiality of all patient information. - Complete routine reports and new assignments in an accurate and timely manner. - Assists in taking referrals and communicating with the Referral and Admissions Team. - Assist in entering data into the appropriate tracking systems. - Assist in the process of putting together medical records or other packets. - Assist in the filing of open and closed medical records as needed. - Assist in stocking in-coming office supplies and medical supplies as needed. - Assist in sending, receiving and monitoring faxes for all staff. - Provide back-up or assistance to other administrative staff when needed. - Responsible for tracking patient certifications and monitoring RN recertification assessments. - Responsible for assisting the Admissions Office with referrals. - Assists with admission, transfer, death and discharge communication. - Tracking and ordering printed materials. - Assist with survey process and data upload. - Assists in preparing patient documentation as needed. - Assists with verification & documentation of patient insurance information. - Assists in archiving records as needed. - Assists with processing payroll as needed. - Other duties as assigned. - Entering invoices from supply delivery vendors in Allscripts. - Other duties as assigned. For more information about this position and to apply please click here.{target='blank' rel='noopener noreferrer'}

Created: 2024-10-19