Business Development Representative

Job Title: Business Development Representative Job Description The candidate will be responsible for helping customers with initial online inquiries/phone calls. The position will entail phone usage and email usage, as the main function of the position is to drive business. The candidate will work through leads and help answer questions from current customers. ESSENTIAL JOB FUNCTIONS: Daily, via the telephone and Internet, responds to customer inquiries regarding new and pre-owned vehicle inventory. Answers customer responses and replies to customer e-mails daily. As they are received, promptly responds to incoming sales calls/customer inquiries. Determines vehicle needs by asking questions and listening to customer needs. Recommends alternate vehicle choices, when necessary. Keeps abreast of new products, features, accessories, etc., as well as recommends those things to customers. According to predetermined work plan, on a daily basis, makes follow-up calls to customers. Maintains a follow-up system that encourages repeat and referral business, which contributes to customer satisfaction. Maintains a prospect development system and consistently implements that system. Sets appointments with prospects to visit showroom or meet at a place of their choice. Establishes, implements, and maintains personal income goals that are consistent with dealership standards of productivity. Moves vehicle from lot to front of the store on occasion. Hard Skills 2+ years phone Customer Service experience Proficient with Microsoft Office Professional and willing to speak with customers via email and telephone Data entry skills for recording customer information into the customer service database Job Type This is a Contract-to-Hire position with a duration of 6 Month(s). Work Site This is a fully on-site position in Horsham, Pennsylvania. Work Environment The candidate will work at the dealership in Horsham, PA and will have their own cubicle with a phone and computer setup. They will work with a team of about 3 other people consisting of other Business Development Representatives and the Sales Manager. Dress code is business casual. Hours: Candidate must work 9-5 pm two days out of the week and 12-8 pm two days out of the week and every Saturday 9-5 pm. They will have one day off during the week and can coordinate with management what day they get off during the week and what days they work 9-5 pm and 12-8 pm. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ( ) for other accommodation options.

Created: 2024-10-19