Security Operations Site Training Manager

Security Operations Site Training Manager Pittsburgh, Pennsylvania Save Job Culture Career Path Rewards Security Operations Site Training Manager Position Type Full Time Shift Type Afternoon,Evening,Morning,Overnight Req ID 2024-1271402 Work Days Available Friday,Monday,Saturday,Sunday,Thursday,Tuesday,Wednesday Posting Date Sep. 10, 2024 Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positionsAllied Universal is looking to hire a Site Training Manager.This position manages all training coordination and documentation on a local level of all contract security officer staff for a specific location. This role shall also work in support of or in conjunction with the National Training Coordinator for the Enterprise-wide platform.The person in this role should be knowledgeable in but no limited to the following baseline topics and have instructional experience within the following subjects:Emergency CommunicationsIncident CommandGeneral Incident Reponses and AssessmentFire Incident Response and AssessmentBomb Threat ResponseHazardous Materials ResponseBiological and Chemical ResponseViolence in the Workplace ResponseCivil Disturbance ResponseActive Shooter ResponseCrime Scene ManagementShelter In PlaceEarthquake ResponsePower Outage ResponseSevere WeatherElevator EntrapmentEmergency Medical ResponseOther Responsibilities:Identify internal and external training programs to address competency gapsAssess training needs for new and existing employeesPartner with internal stakeholders regarding employee training needsOrganize, develop or source training programs to meet specific training needsPrepare, facilitate, monitor, evaluate and document training activities within the local security division of the company.Liaise with subject matter experts regarding instructional designDevelop training aids such as manuals and handbooksInform employees about training optionsMap out training plans for individual employeesPresent training programs using recognized training techniques and toolsFacilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coachingDesign and apply assessment tools to measure training effectiveness Track and report on training outcomesProvide feedback to program participants and managementEvaluate and make recommendations on training material and methodologyMaintain employee training recordsHandle logistics for training activities including venues and equipmentEstablish and maintain relationships with external training suppliersCoordinate off-site training activities for employeesManage and maintain in-house training facilities and equipmentKeep current on training design and methodologyGeneral SkillsKnowledge of office management systems and proceduresExcellent time management skills and ability to multi-task and prioritize workAttention to detail and problem solving skillsExcellent written and verbal communication skillsStrong organizational and planning skillsProficiency in MS Office, esp. Word, Excel and OutlookEducation and ExperienceExperience with instruction or trainingKnowledge of instructional and learning theory and principlesKnowledge of instructional designKnowledge of training methodologiesKnowledge of learning management systemsKnowledge of competency assessmentProficient in basic PC operationsQualificationsFour year degree in Criminal Justice, Business Administration or related fieldPrevious Contract Security, facilities management, military or law enforcement experienceAt least 2 years of business management/operations/supervisory experience (depending on size/scope of client).Ability to develop and grow customer relationshipsExperience in hiring, developing, motivating and retaining quality staffOutstanding interpersonal and communications skills requiredAbility to work in a team-oriented management environment with the ability to work independentlyAbility to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basisPrevious payroll, billing and scheduling experience preferredAbility to work in a team-oriented management environment while having an entrepreneurial attitudeKey Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for ResultsAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:

Created: 2024-10-19