Application Support Engineer
BNY Mellon - Pittsburgh, PA
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Application Support EngineerAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worldu2019s financial system we touch nearly 20% of the worldu2019s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.Weu2019re seeking a future team member for the role of Application Support Engineer to join our Production Support team. This role is in Pittsburgh, PA u2013 this role, youu2019ll make an impact in the following ways: Strong Application Support Engineer with excellent skills in: 10+ years of diverse experience in information technology required. Exclusively worked UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl, Shell scripting, etc Experience understanding /analyzing securities data, handling market vendor pricing feeds, working in time-sensitive projects is highly desired Hands on experience with CI/CD tools such as GitLab Experience working with IBM MQ, ETL tools like Pentaho, Snowflake are preferred Monitoring tools like AppDynamics, Prometheus, Splunk, Cloud Probes & Moog or equivalent Experience automating deployments and other repetitive tasks Experience with support activities like platform administration, deployments, upgrades, and understands & troubleshoots issues when incidents are reported in the platform. Experience in external and internal cloud Experience working in an Agile/Scrum environment. Proficiency in using the JIRA, Confluence Experience in vulnerabilities management. Ability to produce system documentation including operational specifications, test plans, system architecture with attention to detailAs a Support Engineer the roles and responsibilities would be: Ensure operational stability of the Platforms in the production environment. Bring new automation procedures to improve the velocity and quality of engineering efforts Administration and management of configuration management tools Software builds and release management; script/automation of build process, creation of beta and formal versions of the application. Translation of development team requirements into Application/System configuration Software configuration management; managing defects, participating in software change control board Using Systems and Networking knowledge to isolate and fix application problems Continuous Performance Management. Measuring performance and working with developers and QAs to improve it. Working closely with Internal Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery Build quality frameworks to provide feedback loop to developers to easy and improved contribution Vulnerability management including patching systems and implementing security controlsAt BNY, our culture speaks for itself. Hereu2019s a few of our awards: Americau2019s Most Innovative Companies, Fortune, 2024 Worldu2019s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN u2013 100% score, 2023-2024 u201cMost Just Companiesu201d, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloombergu2019s Gender Equality Index (GEI), 2023Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifeu2019s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team u2013 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve u2013 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.', 'id_locale': '58375-en
Created: 2024-09-11