Director of Dining Services

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.New York Metro Area2024-216766'Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air.'- Sunrise LeaderThe Dining Services Director is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include ensuring an elevated dining experience for all residents of this luxury community.As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below:Preparation & Food ServiceDelivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programsPosts and displays weekly and daily menus in accordance with Sunrise standardsCompletes and utilizes production sheets to control food quality and portionsEnsures adherence to modified diets, correct portioning of foods, and proper serving methodsPrepares and serves meals on time and at the correct temperaturesActively trains on and participates in front-of-the-house operations to ensure a positive customer experienceEnsures all food in Bistro and or other common areas is fresh, covered, labeled, and dated (as applicable)Actively supports all special events with exceptional emphasis on marketing eventsServes minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each dayResident FocusPartners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistentlyActively participates in monthly Resident Council Meetings and other identified food committee meetingsVisits with residents during meal periods each day for feedback on menuEnsures coordination of staffing in dining room with ALC before each mealSupplies Management & Risk ManagementAdheres to established product order guide(s) and vendor programsEnsures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulationsMaintains an adequate inventory of food and supplies including emergency suppliesPartners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policiesEnsures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout proceduresFood Safety, Sanitation & MaintenanceEnsures compliance with local health department regulations and Sunrise standardsPractices safe food handling at all times to prevent contamination and/or an outbreak of food borne illnessMaintains a clean, organized, and clutter-free kitchen environmentCompletes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as servedCompletes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklistsPartners with the Maintenance Coordinator for repairs and scheduled maintenance of equipmentFinancial ManagementUnderstands and manages the department budget, including food, labor, and other expensesKeeps financial tools up-to-date and ensures budgeted allowances are maintainedReviews monthly financial statements and implements plans of action around deficienciesProcesses and submits monthly expenses and budget data timelyCoordinates with the community team to achieve maximum staff economies and cross trainingConducts regular inventories as defined by accounting guidelinesTraining, Leadership and Team Member DevelopmentProvides overall management of the department, including but not limited to, recruiting, hiring, training, and coachingLeads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservicesDevelops a working knowledge of state regulations and ensures complianceCompletes team member staffing and scheduling according to operational and budgetary guidelinesConducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paidConducts timely performance appraisals with meaningful conversationsHolds team accountable and corrects actions, when necessary, with proper documentationAttends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement)Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met.Experience and Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities requiredBachelor’s degree in food service management, culinary degree, or equivalent training with four (4) to five (5) years supervisory experience in hospitality or fine dining industriesMinimum 5 (five) years volume cooking experience and ability to cook 2 (two) to 3 (three) times per week at the volume required. In communities with an Executive Chef, volume cooking experience for the Dining Services Director may be replaced by equivalent hospitality experience.Current ServSafe certificationProven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation formsMust possess basic knowledge of nutrition and modified dietsAbility to delegate assignments to the appropriate individuals based on their skills, roles, and interestsMust possess written and verbal skills for effective communication with the ability to facilitate small group presentationsProven ability to manage food and labor budgets, and achieve established targetsCompetent in organizational and time management skillsDemonstrates good judgment, problem solving, and decision-making skillsProficient in basic computer skills and programs with the ability to learn new applicationsAbility to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and timesSunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.At Sunrise, you will…Make a Difference Every DayWe are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Created: 2024-10-19