Anthropologie Weddings Assistant Department Manager
Urban Outfitters, Inc. - Walnut Creek, CA
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This position is located at 1149 S. Main St., Walnut Creek, California, 94596 United StatesThe Anthropologie Weddings Assistant Department Manager collaborates with the management team in supervision of store operations. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance between service and tasking.Customer ExperienceLeads the team as a brand representative reflective of company values; partners with the team on the creation of an engaging service environmentEmpowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience and increase conversionDelivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications for an efficient customer engagementLeadership + Team ManagementActs as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasksActively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving salesProvides timely and specific employee feedback to create a culture of action and accountability; prioritizes new hire development to protect the employee experienceVisual +Business OperationsSustains daily operating standards by taking an active role in assessing sales forecasting, managing payroll to facilitate an effective daily zone chart, and the execution of product flowCollaborates with key partners to effectively execute shipment processing; supports and ensures markdown, transfer, and restock processes are executed timely and accuratelyHelps implement visual direction and decisions made by the Shop Manager, Visual Merchandising Manager, and Store Manager; maintains a clean shop to ensure the customer experience is protectedAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + RelationshipsLeads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedStays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focusesTakes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand product and training resourcesChecks in with stylists and associates to maintain communication and teamwork on completing store objectives; is open and responsive to feedbackAnthro and Anthro Weddings brand fan1+ years store leadership experienceAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysEagerness to learn and grow within the organizationURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefitsUSD $22.00 - USD $24.00 /Hr.URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Created: 2024-09-10