Employee Communications Manager
Ralph Lauren - New York City, NY
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Overview The Employee Communications Manager is a multi-faceted role with responsibility for employee storytelling and using communications to drive connectivity for employees to the Company's Next Great Chapter: Accelerate strategy, critical People initiatives, and RL key cultural moments. The individual in this role will interface with Regional and Corporate communications leads, and various stakeholders across the organization (DEI and other People Team COEs, Shared Services, The RL SPP and Foundation teams, Design with Intent, and Sustainability team) to regularly develop and implement best-in-class communications that engage, inspire, and educate employees.This role will report to the Head of Global Employee Communications. The ideal candidate will have strong writing skills, be agile, experience navigating a matrixed organization, leading impactful communication initiatives, implementing KPIs and reporting against those metrics, and working cross-functionally to achieve objectives. Essential Duties & Responsibilities Support proactive storytelling, including posts for weekly newsletter and Workplace, developing comms toolkits for key moments, inputting updates for KPI recaps, and maintaining messaging and assets on shared drive.Participating on bi-weekly global Employee Comms calls to share plans on upcoming key moments throughout the year, work in close partnership with People team on People-related communications to the global organization, partner with corporate team on narrative and external engagement opportunities for the DEI officer and other relevant spokespeople for People partnership with the Head of Employee Comms, serve as a key liaison with People team to support executive engagement at key events, proactive storytelling opportunities throughout the year, and key updates on how the People team enables business itiate proactive story-mining to elevate global initiatives and associates internally and across our owned external channels, including working with the Regional Comms and DEI leads, corporate comms team, and TA Engagement team on editorial plans.Support the ideation and creation of dynamic multimedia content to ensure our next-generation internal engagement programming delivers against our strategic plan objectives and success metrics.Support coordination of communications of major initiatives, including, but not limited to DEI Courageous Conversations, Artists in Residence, Career Aspirations Day, Benefits, Performance Management, Workday module implementations, Office Moves, etc.Develop and maintain strong, productive relationships with business partners across departments and regions.Manage core protocols, documents and principles that bring efficiency to the team and Company and support streamlined workflow, efficiencies, and content-sharing.Develop and manage internal processes to enhance global coordination and alignment of communications activities.Help manage the global corporate editorial calendar for the Company.Develop measurement to demonstrate impact including but not limited to standardized surveys and engagement dashboards. Experience, Skills & Knowledge Several years communications experience; internal communications experience is a must.Established track record project managing large, matrixed projects.Natural curiosity and strong storytellerExperience developing, managing, and measuring impact of campaigns.Hands-on experience executing effective communication for diverse internal stakeholder populations (office-based, retail, managers, etc.)Excellent verbal and written communications and editing skills, including interpersonal and presentation skills - PowerPoint plan development, talking points, executive briefing documents.Proven ability to think ahead, engage proactively and take initiative.Self-starter approach to work and strong problem solver; ability to work in an ambiguous environment and deliver results.Strategic and execution oriented - must have the ability to deliver high quality initiatives to tight deadlines and on budget, in a pressurized environment.Knowledge of how to develop communications strategies to bring about perception change and build understanding of new direction.Minimal travel required. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
Created: 2024-10-19