Usher |Part-time |Midnight Theatre
Oak View Group - New York City, NY
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Position is required to assist patrons with their customer service needs while attending a public or private event.This role will pay an hourly wage of $25.00Benefits for PT roles: 401(k) savings plan and 401(k) matchingThis position will remain open until November 1, 2024Assist patrons with seatingMaintain position on post, section/viewing area of responsibilityOversee assigned area for spills or situations requiring staff attentionDirect person with handicap to wheelchair seating area (if applicable)Receive and act on complaints from patrons according to established policies and proceduresSupply information such as location of restrooms concessions stands and ticket officesMonitor aisles/steps in assigned section to be kept clear and compliant with fire codeAbility to stand for long periods of time requiredMust be able to climb stairs in restricted lightingAbility to move quickly from one area to another in a safe mannerFlexible hours including weekends, holidays and eveningsWork hours are casual labor, seasonal and non-guaranteedKNOWLEDGE, SKILLS AND ABILITIESGood communication skills requiredGreet guests in a friendly manner and be professional at all timesStay calm under pressureNeat/clean and well-groomed appearanceAbility to see/read ticket clearlyOperate radio devices18 years old and upOne year prior experience in a customer service position preferredAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Created: 2024-09-09