Office Manager
Suburban Propane - Albany, NY
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We are currently looking for a professional and motivated Office Manager to play a pivotal role in the success of our company by managing the customer service and administrative functions at a Customer Service Center (CSC). Manage the CSC office function, which may include running reports, payroll, scheduling employee training and handling office supplies and equipment Design and implement efficient office processes and proceduresEnsure efficient execution and compliance of processes and procedures, which may include customer account and billing processes, credit and collections, bank deposits, petty cash, fuel inventory, and general delivery and serviceRecruit, manage and train Customer Service Representatives ensuring maximum productivity, customer satisfaction and complianceResolve customer complaints, research complex customer issues and monitor Customer Service team call transactionsWhy join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:Medical, dental, and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discounts, and more!For eligibility and a full list of our benefit offerings please visit: https:jobs.suburbanpropane.com/our-hiring-process/
Created: 2024-09-09