Reading Room Assistant

The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available. The Reading Room Assistant will: Answer, screen and route telephone calls coming into the Reading Room. Record and forward messages to radiologists as necessary. Respond to requests for routine information or assistance within scope of knowledge and authority. Provide status updates on patient/study, and estimate time to completion Accurately convey report information to referring providers. Preform outreach to referring providers for non-critical results, communicate final impressions, direct follow-up questions to the appropriate resource. Preform initial outreach to referring providers for critical results, transfer calls to radiologists, schedule conference calls if needed. Monitor radiologists' work lists for important notes and ensure radiologists are completing exams in a timely manner"”notifying radiologists of any emergent cases. Assist radiologists in all aspects needed to enhance productive workflow. Proficiently utilize Epic and Microsoft Office Suite Establish and maintain positive relationships with referring providers and radiologists. Monitor email for protocol requests, other inquiries, and direct emails to the appropriate radiologist. Admit referring providers into the department's Virtual Reading Room and admit them into the appropriate virtual conference room. Serve as liaison with Engineering, ESD, Biomedical Engineering, and Materials Management to resolve equipment, supply, cleaning and safety issues. Follow through on identified problems. Perform routine administrative duties, such as scanning/photocopying materials and sorting, collating and distributing documents. Supply the main Reading Room with office supplies. Schedule will be working Monday 4pm to 9pm, with additional coverage for call outs as needed. To qualify you should have: 1 year of health administrative experience High school Diploma/GED required Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. #LI-Onsite

Created: 2024-11-02