Server | IMG Academy
Oak View Group - Bradenton, FL
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Server will be responsible for serving or handling food and beverages & exceptional guest service within one of the IMG Academy’s food outlets.This role will pay an hourly wage of $15 to $20.For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).Serves meals to students, guests and staff according to standard operating procedures, working in a business casual environment.Responsible for constant sanitation, organization, and proper food handling.Maintains a safe, clean, organized, and stocked work area.Communicates with food and beverage staff to ensure guest satisfaction.Reports to work as scheduled, in uniform, and ready to be in position.Does side work during non-busy hours.Speaks to guests with enthusiasm at all times.Develops relationships with guests.Provides the highest level of service in accordance with our standards.Observes diners to respond to any additional requests and to determine when meal has been completed.Clears and resets tables/work areas at conclusion of each course or end of shift.Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks;Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses;Performing basic cleaning tasks as needed or directed by supervisor;Assisting with special events as necessaryAdhering to all company policies, procedures and business ethic codesOther duties as assignedKnowledge, Skills and AbilityHigh school graduate or equivalentCheerful and helpful attitude with students, guests and staffAbility to cross-train and work in other areas of the academyMust successfully pass a nationally recognized Food Safety Manager Certification course and exam (where applicable based on city/county requirement)Must be able to meet any “Food Handlers” license/card training examAbility to multi task in a fast-paced organizationA superior work ethicDesire to work collaboratively with colleaguesPreferred SkillsBilingual1+ year of progressive work experiencePhysical Demands and Work EnvironmentAbility to scan and handle all merchandiseAble to think quickly on the spot to resolve guest questionsAbility to read labels and other product informationAbility to read instructions, recipes, reports and information on computer screens, and to key information on computer and RF Unit keyboardsAble to accurately handle cash register operations and cash transactionsAbility to lift 40 poundsAbility to place and arrange items on all shelves and racks on the sales floorAbility to move merchandise with appropriate equipment (e.g., tubs, carts, flats, etc.) to and from stockroomAbility to lift, move, push and pull equipment or boxes in excess of 40lbs.Should be able to handle outdoor temperatures for a reasonable period of time.Must be able to move around campus which includes gym, turf, fields, etc.Ability to work flexible hours to include nights, weekends and holidays is requiredBackground RequirementsRequires a background check upon offerRequires a drug check upon offerAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Created: 2024-09-07