Service Advisor
Shottenkirk Automotive Inc. - Canton, GA
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Competitive Pay Plan!Great Benefits!Join our Winning Team atShottenkirkCDJR Canton! Are you a skilled service professional looking for a rewarding career opportunity?Look no further!AtShottenkirk CDJR Canton,we take pride in providing top-notch care for every customer that comes through our doors. Our team of dedicatedservice professionals ensures that each customer receives the highest quality service. Join us in our state-of-the-art facilities, where you'll have access to cutting-edge technology and tools to enhance your sales skills and expertise.As part of the Shottenkirk Automotive Group, recently recognized asAutomotive News'#1 Fastest Growing Dealership Groupnationwide, we are committed to investing in our team members' success. With a focus on sales training and promoting from within, we offer unparalleled opportunities for career advancement and professional growth.Why choose Shottenkirk?As a family-owned business with over 60 years of history, we understand the importance of fostering a supportive and inclusive workplace culture. Join a team where people come first, and where your contributions are valued and recognized.Don't miss out on this incredible opportunity to take your sales career to the next level! Apply online today and become part of the Shottenkirk family.About Shottenkirk Automotive Group:With 27 Automotive Dealerships across 6 states and over 2,300 employees, Shottenkirk Automotive Group is a leading name in the industry. As a family-owned business, we prioritize building lasting relationships with our employees, customers, and communities. Join us and be part of something truly special.Job DescriptionService Advisor - Greet customers and assist them with any inquiries. Effectively communicate with customers about their vehicle repair needs and relaying information to the Service Technicians. Duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the range of services available and contacting customers to update them about their vehicle’s repair status..BenefitsWe offer:Competitive hourly rate paid on a semi-monthly basisEmployee discounts on products, services, and vehicle purchases5-day work weekClosed on SundaysEmployer- paid holidays and paid time offEmployee Referral Program of up to $500 per referralMedical, Dental, and Vision Insurance401(k) planProvided lunch on SaturdaysCareer advancement opportunities and promotions from withinPaid TrainingLong-term and short-term disabilityEmployee Assistance ProgramCompany-paid life insurance for full-time employees (additional coverage available)Charity and Community Outreach OpportunitiesSkillset enhancement opportunitiesEmployee Recognition ProgramsCompany giveaways to local events and attractionsFamily-owned and family-operatedDiscount pricing on products, events, and attractionsFuture growth possibilities - we promote from within!Service AdvisorGreet customers and assist them with any inquiries.Consult with customers on applicable service specials.Document services declined and ask for follow-up on future service considerations.Keep customers informed on completion times, service expenses, and possible changesRemain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressedProvide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experienceBuild strong relationships with the customersOther duties as assignedService AdvisorService Advisor Experience RequiredAn energetic, upbeat, engaging attitudeCDK Experience is a plus!Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environmentValid Driver's license and clean driving recordAble to work efficiently and multi-task in a fast-paced environment.Strong written and oral communication skillsWe are an equal opportunity employerand prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Created: 2024-09-07