Insurance Representative
Donegal Insurance Group - Marietta, PA
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Job SummaryDonegal Insurance Group has an opening for an Insurance Representative in our Resource Center. The Insurance Representative will be responsible for handling inbound calls on select property/casualty insurance personal lines products for multiple states and all methods of billing personal lines.Responsibilities and DutiesRespond to questions regarding product availability and discounts, billing and payment options, policy status, complaints and other customer &/or agent inquiries in a first time final manner. Efficiently handle incoming calls and/or e-mails from existing personal lines customers and agents. May do outbound calls and follow up work as required to process requests.Provides accurate general policy information to policyholders and agents regarding personal lines insurance products including policy content, billing issues, limits, and deductibles.Embrace cross training on select personal line products and billing payment plans for personal lines for multiple states.Perform outbound calls and follow up work as required.Qualifications and SkillsHigh school diploma or GED equivalentPrevious customer service or related work experienceProperty and Casualty Agent's License strongly preferredBasic knowledge of property/casualty insurance products, insurance processing systems/ procedures, Best Practices, state regulations, and customer service practicesTo apply, please submit your resume and online applicationnnCompetitive Benefits PackagennDonegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:nnntMedical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.nt401(k) with the first 3% matched at 100%: the next 6% is matched at 50%ntPaid Time Off: Paid vacation, sick days, paid holidays, & bereavement daysntCareer Development: Including college partnership discounts and industry designation(s) reimbursementsnnnAdditional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our
Created: 2024-09-07