Market Sales Director
RBS Citizens - New York City, NY
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DescriptionMarket Sales DirectorSales Strategy and DevelopmentPosition Summary:The Market Sales Director will act as a trusted advisor, consultant and support partner to the Retail Director. This individual will have shared accountability for the execution of sales activities and delivery of expected outcomes in the market. They willunderstand and effectively communicate the retail bank strategy across the market and possess the ability to act as a backup to the Retail Director in their absence. Additionally, they will demonstrate the ability to think strategically while providing tactical support to implement ideas.Key responsibilities for the role will be as follows:Lead efforts in the market to ensure consistent execution of the defined sales model and customer experience processwith shared accountability for sales activities and outcomesCreate strong relationships with 'One team' partners to accelerate performance; own the Nexus agendaOwn tactical sales planning ensuring effective execution of marketing sales promotions and new product launchesDrive successful implementation of key business initiatives i.e. certifications, archetypesSupport Retail Director in the preparation for key performance meetings i.e. QBRs, MLRs, sales deep divesLeverage sales and activity data and reporting to proactively provide insights and recommendations to inform action planning and accelerate performanceIdentify region and branch performance gaps to prioritize RM/BM coachingPinpoint skill gaps and root causes across the market and partner with Sales Strategy and Development to aid inskill developmentProvide feedback, coaching and support to Regional ManagersSupport identification and deployment of top talent to align the right colleagues in the right placesPlanning and coordinating agendas and content for market leadership meetings and callsServe as a subject-matter expert for incentives inclusive of overseeing discretionary payout process, handling rostering and exceptions and maintaining intimate knowledge of plan details for colleague educationAssist in driving an exceptional colleague experience through recognition of key behaviors that we celebrate to drive performance.Skills & QualificationsFive or more years of experience in a business management or executive roleExcellent analytical and problem-solving skills with a focus executionStrong planning, and performance management skillsExceptional influencing skills both up, below and across the organizationAbility to create healthy tension for constructive collaboration in the market to drive performance.Excellent verbal, written, and presentation communication skillsExcellent interpersonal skills and executive presenceAbility to think and act creatively, championing and promoting new ideasAbility to lead through ambiguity and work independently with minimal directionExperience driving execution and adoption of key strategic priorities across large teamsOKRsAligned to Retail Director ScorecardHours & Work ScheduleHours per Week: 40Work Schedule: Monday - FridaySome job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Disability Equality Index Best Places to Work for People with Disabilities Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Human Rights Campaign Corporate Equality Index 100 Award Military Friendly® Employer Age-Friendly Institute's Certified Age-Friendly Employer Bloomberg Gender Equality Index, Standout Dave Thomas Foundation's Best Adoption-Friendly Workplace Forbes America's Best Large Employers Equal Employment Opportunity At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Citizens is committed to ensuring that all interested candidates can successfully participate in our recruitment process. If you are an individual with a disability or require a reasonable accommodation, please see our Job Seeker Help policy. -
Created: 2024-09-07