Event Security | Part-time | PPL Center
Oak View Group - Allentown, PA
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Under the direction of the Director of Events and Security & Security Manager, the Event Security is responsible for maintaining the safety of the PPL Center, employees, patrons, and visitors. Event Security staff enforce all rules, regulations and policies of the PPL Center.This role will pay an hourly wage of $14.00.For PT roles: Benefits: 401(k) savings plan and 401(k) matching.EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadlineProvide excellent service to all guests, staff, and visitors of PPL CenterFollow and enforce PPL Center policies, procedures, and code of conduct to protect the safety and well-being of all guests and the facilityMonitor entry and exit points to various areas of PPL Center, both public and back of house, having knowledge of all rules and regulations for admittance to your area and knowledge of authorized credentialsScreen employees, vendors, and guests and their personal property while properly operating and monitoring metal detectors, to include hand wand and contact searches as required or requestedTake proactive measures to maintain safe habits and standardsInvestigate incidents as required, in such situations as injuries, property damage, theft/loss and misconductQuickly respond to any crowd control/management issues, break up physical altercations, provide escorts to unruly guests when ejections are warranted;Aid in the orderly evacuation of PPL Center during emergenciesProvide security escorts when requested and/or requiredHave knowledge of building layout, including restrooms and exitsInform Supervisor of developing issues before they occurAssist in seating discrepancies and clearing aislesBe aware of all special functions or activities that occur in the arenaWrite detailed reports to maintain accurate records in the event of further investigation or litigation in the futurePerform all other duties as assignedMust be at least 18 years oldHigh School diploma or GED, previous security experience preferred but not requiredEffective oral communication and writing skills in the English; additional languages a plusAbility to interact with guests and staff with a professional and friendly appearance and attitudeAbility to work independently with minimal supervision and as part of a teamAbility to work a flexible schedule, including but not limited to nights, weekends and select holidaysMust be able to stand or walk constantly for extended length of timeMust be able to work indoors and outdoors in all weather conditionsMust be able to work in an environment of moderate to loud noise levelsAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Created: 2024-09-07