HVAC Install Coordinator
Apex Service Partners - Rockville, MD
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Who Are We?F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - 'Absolutely the Best'43-year-old residential home services business, deeply rooted in a legacy of excellenceBoasting a dedicated team of over 750 employees committed to providing exceptional serviceProudly serving Maryland from our well-established office in Rockville, MDWhat Do We Have?Join a team that values and invests in its employees:State-of-the-art facilities and an inviting office environmentAccess to a meticulously maintained fleet of top-tier vehiclesExceptional support staff to enhance your workflowSteady job stability within a thriving industryCompetitive compensation and an industry-leading benefits packageAmple opportunities for career growth and skill refinementVisionary leadership paving the way for the future of our industryWho/What Are We Looking For?As an Install Coordinator, you will play a pivotal role in supporting the HVAC install department's daily operations. Your responsibilities will include, but are not limited to:Efficiently handle the scheduling of installs by contacting customers, coordinating based off their schedule, and inputting correct dataInteract with customers to provide assistance and address inquiries related to installs waiting to be scheduled as well as completed installs if issues arriseWork closely with internal departments and contractors to ensure installations are completed on time and to customer satisfactionProvide general administrative support to the install departmentQualificationsTo be a successful member of our team,you'll need:A high school diploma (or GED) as a testament to your foundational educationPrior experience in Customer Service is preferred,showcasing your dedication to client satisfactionA knack foridentifying customer needs and effectively communicatingDedication to meeting attendance requirements,demonstrating reliabilityA team-player mentality, collaborating seamlessly with colleaguesProficiency in navigating through multiple software systems and windows simultaneouslyA demonstrated ability to exhibit empathy when responding to customer needsCompensation:$19 - 21 an hour, based on experiencePaid hourly/weeklyOffice Hours:Monday through Friday7:30am - 5pmTraining:F.H. Furr is committed to providing all the training needed to excel in this roleBenefits:We offer Medical, Dental, and Vision Insurance, with little to no out-of-pocket cost401(K) PlanCompany-paid Long-Term Disability and Life Insurance policiesShort-term disability and voluntary life insurance optionsGenerous PTO and Holiday PlanOpportunities for professional development and advancementF.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.USD $19.00/Hr.USD $21.00/Hr.
Created: 2024-09-07