Liquidity Product Manager (Escrow Services)
RBS Citizens - New York City, NY
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DescriptionThe Product Manager (Escrow Services) will be the primary subject matter expert for the Commercial Liquidity Escrow and Agency Escrow Business. (S)he will develop and drive the strategy and roadmap for the product, which would support the overall business strategy of the organization. The successful candidate must be attuned to the latest liquidity market and product trends and developments, continuously evolving competitive and regulatory landscape and serve as a subject matter expert matter in these areasThis role can be located within the Northeast region of the Citizens Bank footprint.Escrow-specific ResponsibilitiesAct as an SME / thought leader for the existing Escrow / Agency Escrow Business for Commercial LiquidityManage and grow existing book of business - Escrow / Agency EscrowProvide expertise (supplemented by research) to identify opportunities for targeted segmentation, expansion of product and service capabilities, and forming strategic partnerships both internally and externallyEnsure smooth operation of the Products by designing efficient process flows; investigate and quickly address any issues that might come up during the normal course of businessDesign and Execute Product Expansion StrategyIdentify additional product capabilities to implement (acquire / build / license)Identify specific segments / clients to pursueLiaise with Sales and Relationship Managers to pursue target segments through Sales Strategies, partnerships, marketing, crease share of wallet for existing clientsIdentify new prospects (new quickly growing entrants)Leverage referrals and partnershipsDrive Deposit Growth Strategy for the Escrow book of businessDevelop and implement marketing strategy for the Escrow Products as well as strengthen / create internal and external partnerships. Some example include:Internal - M&A, Enterprise, LegalExternal vendors and clientsMarketing opportunities - e.g., white papersJoin conferences to promote brand recognitionEnd-to-end product ownership, development, and commercialization, including:Product positioning:Development, execution, and evaluation of 'plays' (unique 'go-to-market' strategies and ideas)Facilitation of stakeholder learning and development. Creation of collateral and digital resources for client facing activities. Development and ongoing support of relationships with external industry stakeholders (e.g., competitors, vendors, industry associations, customers) to ensure our products stay competitive and relevant Vendor management. Technical developments and upgradesDefinition, ownership, and drive of all business activities, initiatives, and tactics required to meet financial goalsDevelopment and delivery of all training and pitch-book materials to all stakeholdersMonitoring, measuring and communication of risks (finance or reputational) associated with the productThe functions of the role include: Strategy Development, New Product Development / Product Enhancements, Roll Out / Product and Customer Readiness (Training Plans, Marketing Plans, Implementation Plans, etc.), Sales Support, Business Line Support, Risk / Legal, Vendor Management, Marketing, Project Management, Client Issue resolution, Client Demos / RFPsRequired Skills/Experience:Direct knowledge of the Escrow business is preferredDirect knowledge of Liquidity products.Solid understanding of commercial banking product, operations, sales, service, and technical practices.Demonstrated ability to articulate strategic concepts and lay out a strategic course of action.Demonstrated ability to deliver profitable growth in a product area.Expertise in the delivery, market value, and industry position of a product area.Detailed understanding of the client needs that drive usage of the product(s).Strong analytical skills and communications skills. Creative thinking and problem solving.Detail oriented but maintains a big picture view at the same time.Builds cross functional partnerships effectively: negotiates with good judgment among multiple stakeholders who may have conflicting needs.Self-starter, goal oriented, proactive rather than reactive.Gains the confidence of others through proven expertise and the ability to communicate it.Education, Certification, and/or Other Professional Credentials:Bachelor's Degree requiredMaster's Degree preferredCertified Treasury Professional (CTP) preferredThe salary range for this position is $130,000 - $143,000, plus benefits and an opportunity to earn and annual discretionary bonus. For an overview of our benefits, visit job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Disability Equality Index Best Places to Work for People with Disabilities Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Human Rights Campaign Corporate Equality Index 100 Award Military Friendly® Employer Age-Friendly Institute's Certified Age-Friendly Employer Bloomberg Gender Equality Index, Standout Dave Thomas Foundation's Best Adoption-Friendly Workplace Forbes America's Best Large Employers Equal Employment Opportunity At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Citizens is committed to ensuring that all interested candidates can successfully participate in our recruitment process. If you are an individual with a disability or require a reasonable accommodation, please see our Job Seeker Help policy. -
Created: 2024-09-07