Data entry

Data Entry Location: Parsippany, NJ Pay: $19/Hour Responsibilities: Long term temp to perm (no guarantees on perm). 1st month onsite for training, then 2 days hybrid onsite. Hours for this position are 9:00-5:30 pm, last two days of the month until 6:00 pm. • Respond to a heavy volume of customer e-mails and faxes related to order inquiries.• Responsibilities include expediting orders, tracking shipments, investigating shipping problems and coordinating resolution of any issue that may negatively affect customer satisfaction.• Create customer order requests in appropriate databases to support accurate processing of domestic and international customer orders, pricing, and invoicing.• Manage short supply situations, backorders and manual allocations as required.• Timely and accurate processing and invoicing of domestic and/or international orders.• Support promotional sales campaigns and product launches.• Resolve service inquiries to the satisfaction of the customer within established company guidelines.• Enter purchase orders from ERP in queue system to Order Data Base - minimum daily order requirement must be met.• Alert Manager with all system errors, pricing errors, engineering errors, etc.to avoid product holds on incoming orders• Clarify open issues such as pricing and missing order information • Excellent oral and written communication skills.• Detail oriented individual who is able to prioritize work to ensure proper workflow.• Excellent interpersonal skills and service orientation. Benefits of working with Express: Medical, Dental, Vision benefits Disability Insurance Access to over 200 companies who are seeking employees. Express has employed over 2,378 people so far this year! Complimentary Employee Assistance Program: 24 Hour Help Line ExpressLEARN - 100+ online courses only available to Express associates to learn new skills that could help you advance your career and reach your goals! Weekly Pay Convenient App to make first day easy! One stop viewing of job postings, details, and paystubs. NJ Paid Sick Leave

Created: 2024-10-19