Sales & Customer Service Associate

Where Better Careers Begin!Massage Envy West Hartford333 North Main StreetWest Hartford, CT 06117Do you have a passion for helping others? At the Massage Envy West Hartford franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Perks & Pay:Competitive hourly base pay,plus bonuses and commissionsCompany-paid Essential healthcare providing annual physical, access to regular doctor or urgent care offices, a presciption drug program extended those who regularly work at least 25hrs per week.Company-paid telehealth services for you and your immediate family with Free urgent care prescription medications.Company sponsored Connecticare plans available to those who regularly work at least 30 hrs per week.Company $1,500 contribution to Health Savings Account for those who enroll in Connecticare HSA Major Medical plan.Company sponsored dental and vision plans extended those who regularly work at least 25hrs per week.Matching 401(k) retirement savingsPaid time off to those who regularly work at least 20 hrs per week.Paid sick time offextended to allPaid holidays to those who regularly work at least 30 hrs per week.Employee referral bonus programEmployee Assistance ProgramA flexible schedule for a better work/life balanceA free massage, skincare or stretch session each month40% off products. Some exclusions apply.50% off all additional servicesQualified Candidates:Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)Are critical thinkers with excellent math and computer skills and the ability to multitaskHave great people skills and can establish positive relationships with guestsAre supporters of total body care with a general knowledge of massage and skin care servicesDay-to-Day:Provide outstanding customer service and help everyone feel valued and understoodPromote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendationsSupport clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questionsHelp grow and retain a client base both in-person and through phone/email outreachCulture & Support:Trained leadership that is invested in YOUR successAward programs (like Sales Associate of the Year)A caring community that strives to celebrate individuality and share knowledgeIf you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.$17 - $20

Created: 2024-10-19