Assistant Service Manager / ASM - Performance Honda ...
Performance Automotive - Fairfield, OH
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We Seek Experienced Assistant Service Managers / ASM with 3+ years of automotive experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At Performance Honda Fairfield, we value a good Service Writer who has extensive product knowledge and offers genuine advice to customers.Earn $55,000.00 to $75,000.00 Annually (Experience Based)Hours are Monday - Friday 7 am to 5 pm Alternating Saturdays 8 AM to 3 PM (Closed Sundays)Bilingual Is A PlusJoin our team at Performance Honda Fairfield! Conveniently located near I-275 on Rt-4. We foster a positive and dynamic workplace where career growth and increased responsibility are prioritized with supportive guidance from our leadership team.Why Choose Performance Honda Fairfield?The Service Shop is climate-controlledWell lit and clutter free workplaceLocker roomBRAN NEW fully equipped service technician break roomNewly remodeled facilityAvailable Employee Benefits:Paid vacation and personal time off401k retirement plansWith a Generous Company Match!Medical insuranceHSA or FSA plansDental careVision coverageShort- and long-term disabilityLife insuranceGenerous employee discounts on vehicles, parts, and servicesAssistant ServiceManager / ASM:Maintain yourCustomer SatisfactionScores at or above the district goalReceiving in customer’s and their automobiles in the most effective and timely mannerConstant communication with your service techniciansCalling customers with diagnostic results and recommendations from your techniciansSelling the recommendations from your techniciansCommunicate authorized recommendations to your technicians with a “promise time” for completion of workPrompt call to customers when vehicle is washed and readyNotify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick upClose all repair orders and review with customers as they pick up their automobiles3+ years of Service (Writer) experience preferredHigh school diploma/GED requiredCompetentlevel of computer literacySubstantial time management techniqueHave a general understanding of automotive maintenanceMaintain an energetic, positive, and respectful attitude with everyonePossess a driving record that allows you tooperate customer and company vehiclesPerformance Honda Fairfield is a drug-free workplace
Created: 2024-09-07