Customer Service Helpdesk
NESCO Resource - Columbus, OH
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Work for a leading provider of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative This position is onsiteColumbus OH. We are looking for reliable individuals who work well in team environments.Apply now and begin the next steps into your new career with a company who promotes from withinThis is a role where training is providedto provide light technical troubleshooting support for government and federal agencies while receiving different levels of clearances, and the chance to grow into different departments.What you need to know:Pay Rate: $16/hourHours: Monday Friday with some flexibility, 40-hour work weeks Training hours: 9am 5:30 pmFully onsite roleWhat you need to apply: High School Diploma 1 or more years of experience in Customer Service work Folks will need to be qualified to the best of their knowledgeto receive a clearance US Citizenship is required MUST live local to Columbus, OHA typical day as a Customer Service Helpdesk Representative may include: Assisting with 10-20 calls be day. Using a Remedy Ticketing System. Executing 'wipe commands as needed. Connecting with customers throughout the day and maintaining a professional demeanor.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Created: 2024-09-07