Toy Store Associate (Seasonal)
Mattel - El Segundo, CA
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CREATIVITY IS OUR SUPERPOWER.Its our heritage and its also our future. Because we dont just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heardwhen everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Opportunity: Provide excellent customer service to Mattel Toy Store customers and drive store sales. Hours will range from 20-30hours What Your Impact Will Be: POS Attendant Operate Point of Sale (POS) device and process payments for all guests. Enter new customers and update existing customers in the POS system accurately and with correct membership type. Maintain an orderly and clean workstation. Actively engage with customers to promote weekly specials, add on items and other values and deals. Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift. Leave a lasting impression as the FACE of Mattel Customer Service Greet every guest and provide a friendly and welcoming environment. Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information. Promote products, explain features and benefits, and recommend additional products to maximize sales. Meet daily service and sales goals. Warehouse & Inventory Responsibilities: Replenish shelves, ensure signage is accurate and current, merchandise product correctly according to visual guidelines. Receive and count deliveries, elevate discrepancies to management as required Price and label product and existing inventory accurately Move product to the sales floor for stocking based on inventory, sales reports and new inventory received. Maintain a clean and safe warehouse environment using safety standards. Audit inventory and perform cycle counts. Other related duties as assigned What Were Looking For: Highly self-motivated team players with a positive attitude and a great work ethic. Excellence with customer relations, great communication skills. Highly organized and pays attention to small details. Impeccable time management. Dependable and responsible with an excellent attendance record. Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules Ability to work collaboratively in a fast-paced and sometimes stressful environment A successful candidate must have: Excellent customer service and communication skills Capability to stand for long periods of time Ability to bend and stretch - ability to lift 25 pounds Manual dexterity for use of a cash register, computer keyboard and telephone A successful candidate will likely have: Experience working in a retail/sales/service environment Related certifications, high school degree/GED The requirements of this position may change from time to time in accordance with the changing conditions of the business. Therefore, Mattel requires the incumbent to be flexible and to assume any corresponding changes in responsibilities. Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. The base hourly rate for this position is $17.27 **This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidates work location, skills and experience. Dont meet every single requirement?At Mattel we are dedicated to building a diverse and inclusive workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Our Approach to Flexible Work: We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the worlds leading retail and ecommerce companies. Mattel is recognized as a Great Place to Work and as one of Fast Companys Best Workplaces for Innovators in 2022. Visit us athttps://jobs.mattel.com/andwww.instagram.com/MattelCareers. Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities. Videos to watch: The Culture at Mattel Mattel Investor Highlights
Created: 2024-09-07