Team Lead & Dog Walker
FURMAIDS PET SERVICES LLC - Bradley Beach, NJ
Apply NowJob Description
About Us:Furmaids Pet Services is a woman-owned, highly rated pet care company in Eastern Monmouth County. We provide peace of mind to busy pet parents. We specialize in safe, individualized dog walks and adventure hikes. We serve over 50 active clients, and we continue to grow. We're the type of people who when we get together for happy hours, we talk about our pets for hours. We value client connections (both human and fur), pets' safety, integrity and honesty, teamwork, an inclusive environment for both our team and our clients, exemplary communication, and a complete wow experience for our clients.Position Overview:We are looking for a dedicated and caring individual to join our team as a Team Lead & Dog Walker. This role is ideal for someone who loves animals, enjoys being outdoors, and has strong leadership skills. You will be responsible for both walking dogs and overseeing the daily operations of our team during the owner's vacations, which occur for about 3-4 days each month and an additional couple of weeks throughout the year.This would be a perfect position for:FreelancersEntrepreneursArtistsStay-at-home-parentsCollege studentsSomeone who is looking for a career working with animals Anyone else who has availability during the weekdays. Key Responsibilities:Dog Walking:Provide daily exercise, companionship, and care for our clients' dogs.Handle various breeds and sizes of dogs, walking in all weather conditions.Team LeadTeam Communication:Respond to and initiate communication with team membersProvide support and solutions to team members in the field, especially in case of emergencies.Ensure all team members are aware of any pet updates or schedule changes.Client Communication:We communicate with clients mostly through through our systemReview notifications throughout the day, ensuring appointments are started and finished on time.Address client concerns and communicate any schedule changes, especially if a team member calls out or cannot work.Scheduling:All scheduling is done via our appProcess change and cancellation requests, approve incoming requests, manage schedule adjustments when necessaryQuality Control:Oversee all services completed each day, ensuring customer satisfaction and team success.Perform daily quality checks and record how issues were resolved in the End of Day Form.Field Support:Go out into the field if necessary, such as revisiting appointments to correct mistakes, assisting team members during emergencies, or walking dogs scheduled to you. Applicant must meet the following qualifications:Availability between 9:00 AM - 6:00 PM Monday-Friday and two weekends per quarter (six times a year).Must have a smartphone, computer, and internet access.Reliable, insured vehicle and live within 15 mins of our service area (Asbury Park to Belmar)Strong time management, communication, and animal handling skills.Ability to work independently and handle physically demanding tasks.How much can I make?$14.50 per hour for walking dogs PLUS A daily bonus of $40 for team lead duties (approximately 2 hours of work per day). If team lead duties require significantly more time, you will be compensated accordingly.Team lead duties occur 3-4 days each month and an additional couple of weeks throughout the year.We have a supportive culture where team members can pick up additional hours if desired and available.All positions are part-time W2 employee positions.Benefits:Discounted services for your pets.Supportive, pet-loving work environment with a team that shares your passion.Paid exercise and all the doggie kisses you can handle.Workers comp and liability insurance coverage.A Final, but VERY important note!The dog walking portion of the job is physically demanding. It involves daily walks covering multiple miles, working with high-energy dogs, and walking two dogs at the same time.For example, If the idea of spending an afternoon walking a lively 90-pound German Shepherd who adores their walkies sounds like a dream to you (as it does to us!), then this job is a perfect fit. However, if this scenario seems scary or unenjoyable, don't worry"”let's just be friends instead. We appreciate you either way!Want To Learn More About Us? Check out our socials here!Our Website:
Created: 2024-09-07