Specimen Processing Supervisor
Quest Diagnostics - Miramar, FL
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Specimen Processing Supervisor - Miramar, FL - Tuesday - Saturday 11:00pm to 7:30amSupervise functions within the Specimen Processing department, which may include one or more of the following: Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Ensure maintenance of a safe, ergonomically sound, professional environment. Know and understand all functions of the department.Pay Range: $58,700+ per yearSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical/Dental/Vision for FT employees who work 30+ hours15 PTO days first yearPaid HolidaysAnnual Bonus Opportunity401(k) with matchingcontributionsVariable compensation plan (AIP) bonusEmployee Stock Purchase Plan (ESPP)Employee Assistance Program (EAP)Blueprint for WellnessTuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hoursOpportunities for career advancementTraining provided!Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, TestInQuestion and some Problem Resolution Client Service functionsOversees safety, ergonomics, maintenance, and cleanliness of department(including upgrades, repairs, etc.)Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelinesReviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/oradditional SOP’s asindicatedWhere applicable, ensures all Federal, State & local licensure requirements are met, working with the QAand Medical Director’s officesEnsures all documentation is complete and reviewed as required for internal and external inspection/auditEnsures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competencyrequirementsMonitorsincoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technicaldepartmentsMay supervise packing and shipping of specimens to other laboratories, in accordance with IATAregulationsEnsures integrity of specimens sent to other facilities meetthe criteria necessary to provide accurate and timelyresultsMonitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patientrequisitionsDemonstratesleadershipskills inemployee relations, scheduling, new employee onboarding, team meetings, coaching, performancemanagementEstablishes and motivates a participative work environment that actively encourages and supports employee involvement.Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff.May track/enter time/attendance ofemployeesPrepares month-endreportsInvestigates/resolves and responds in a timely manner to internal and external customer issuesappropriately andeffectivelyPrepares schedulesfor department employees, maintains adequate coverage fordepartmentOversees and ensure adequatesupply inventory for the departmentEnsures continuous process improvement and/or standardization initiatives are implemented in accordance with establisheddeadlinesParticipates in the interview, selection, and hiring of newemployeesResponsible for coaching, development,supervision, and succession planning of staffMonitors ongoing performance of employees; providescorrective action and counseling as required. Preparesand administersannual performancereviewsAssists in ensuring fiscal responsibilities of the department are met which includesimplementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capitalexpendituresParticipates on Quest Management System (QMS) and Process Improvement Teams, or other initiatives to meet businessobjectivesOrganizes and lead projects both within the workgroup and with cross-functionalgroupsMeet alldeadlines assigned by the managerEffectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments, and foster continuousimprovementExcellent organization, communication, and interpersonal skills; is able to manage concerns of clients, technical departments, and employees in a professionalmannerAll other duties asassignedQUALIFICATIONS Required WorkExperience:Internal candidates require a minimum of two years in a Group Leader/relatedrolePreferred Work Experience:5years experiencein a laboratory; Medical or production backgroundpreferredPrevious people leadership experiencepreferredPhysical and Mental Requirements:Works in a biohazard environment, practicing good safetyhabitsHandles multiple tasks and works in a productionenvironmentMust have the mental alertness and high energy required to appropriately perform job.Knowledge:N/ASkills:PC skills, MS Office applicationsExcellent leadership, organization, communication and interpersonal skills, and ability to interact effectively with internal and external customers.Monitor and provide a safe work environment, prepare incident reports and implement preventativemeasuresAct in a professional mannerat all times.Must be able to adjust schedule to meet business requirements, which may include extended hours.Knowledge of systems tools such as COGNOS,Oracle,EMPower, KronosEDUCATION Associates DegreeLICENSECERTIFICATIONS Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 2024-69790Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Created: 2024-09-07