General Manager

Opportunity: General ManagerHyatt Union Square is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.Your Growth PathArea General Manager - Regional Director of Operations Your FocusesLeadershipLead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest ExperienceEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial PerformanceDevelop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational ExcellenceMaintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.Implement best practices to uphold quality and safety standards.Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and Skills Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.10 years in operations management or similar leadership role in a hotel.Prior New York City market experience is required.Hyatt experience is a plus.Financial acumen and the ability to develop budgets, and manage financial performance.HHM Hotels Benefits and PerksMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and Incentives24/7 access to TELUS Health, a confidential work-life resource.Educational/Professional DevelopmentTechnology ReimbursementsWork Environment and ContextRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItHHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.To see other opportunties at this location, click here.

Created: 2024-11-02