REGAL HARRISBURG | FLOOR STAFF | $12.00/HR

SUMMARYFloor Staff team members are classified based on individual theatre needs, and/or employee availability, as part-time employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand or be scheduled as either an Usher or Greeter. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies, including:General cleaning duties,Regular and consistent attendance,Compliance with our company dress code; andHandle emergency situations when called upon to do so.ESSENTIAL DUTIES & RESPONSIBILITIES OF POSITIONS (INCLUDE BUT NOT LIMITED TO)CONCESSIONAIREUpselling/Suggestive sellingPromoting the Regal Unlimited programScanning pre-purchased & Unlimited ticketsPromoting the Regal Crown Club & Regal AppComplying with all local, state, and federal food safety lawsRequired to read and understand training materials that will cover:Subjects such as sexual harassment and discrimination.Abide by all federal & state laws regarding breaks and/or meal periodsOperating, preparing, and cleaning of all concession related equipmentOperating POS system, including proper cash handling & responsibility for:Accuracy of cash drawer, credit cards, and gift cards; as well asRedeemed coupons & concession stock inventoryUSHERManaging crowd controlEnforcing MPAA rating systemDirecting patrons to their auditoriumsInspecting backpacks & packages when applicableCleaning auditoriums at the end of scheduled showsAssisting guests in finding seats in auditoriums when necessaryReporting problems, discrepancies, or unusual situations that ariseReporting problems, discrepancies, or unusual situations that ariseMaintaining clean restrooms, lobby area, hallways, and other areasConducting in theatre inspections to monitor picture and sound qualityWatch for film & content piracyHelp maintain a safe quality environment within the auditoriumsMonitoring the cleanliness and operation of theatre vending equipmentAssisting with all opening and closing duties as assigned by managementGREETEREnforcing MPAA rating systemReview & scan pre-purchased ticketsDirecting patrons to their auditoriumsChampioning the Regal Unlimited ProgramWelcoming & Hosting guests to the theatreInspecting backpacks & packages when applicableReporting problems, discrepancies, or unusual situations that ariseQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION/EXPERIENCECompletion of cast certification program as a cast member/cashier or progress towards completion required.LANGUAGE ABILITYPossess good public speaking, listen effectively, and respond clearly and directly.MATH ABILITYPerform calculations with speed and accuracy and identify and correct errors.REASONING ABILITYIdentify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence. Take action beyond what is necessarily. Perform under pressure and/or opposition.PERSONAL SKILLSPossess excellent communication skills with customers, co-workers, and management. Establish goals, budget time, and set priorities to achieve desired objectives.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift no more than 60 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Created: 2024-10-19