IT Systems Administrator - West Palm Beach (hybrid)
Instructional Empowerment - Blairsville, PA
Apply NowJob Description
Instructional Empowerment is looking for an IT Systems Administrator to join our team in IE's West Palm Beach, Florida office. This person oversees and maintains the organization's IT infrastructure, ensuring it operates efficiently, securely, and reliably. This role demands a mix of technical know-how, problem-solving abilities, and project management skills, along with the capacity to work with diverse stakeholders. The ideal candidate should possess a robust background in operating systems, networking, security management, and disaster recovery, coupled with a dedication to continuous learning and adaptability.Primary ResponsibilitiesTechnical ExpertiseOperating Systems: Proficient in Windows, Microsoft 365, OneDrive, Teams with voice, SharePoint, Azure working: Understands TCP/IP, DNS, DHCP, VPNs, and routing protocols.Hardware Knowledge: Experienced with servers, storage systems, and network devices.Security ManagementFirewall and Security Policies: Configures and manages firewalls, intrusion detection systems, and other security measures.User and Access Management: Manages user accounts, permissions, and access pliance and Auditing: Knowledgeable about regulatory requirements and IT security best practices.Problem-Solving and TroubleshootingAnalytical Thinking: Diagnoses and resolves complex technical cident Management: Manages and responds to system outages or security breaches.Root Cause Analysis: Performs root cause analysis to prevent recurring issues.Project ManagementPlanning and Implementation: Plans and executes IT projects like system upgrades, migrations, and new installations.Vendor Management: Works with vendors for procuring hardware, software, and services.Budgeting: Understands budget management and cost control for IT munication and CollaborationDocumentation: Creates and maintains comprehensive documentation of systems, configurations, and processes.Team Collaboration: Strong interpersonal skills for working with IT staff, departments, and external partners.User Support: Provides technical support and training to end-users.Adaptability and Continuous LearningKeeping Up with Technology: Stays updated with the latest technologies, trends, and best practices.Flexibility: Adapts quickly to new technologies, tools, and processes.Disaster Recovery and Backup ManagementBackup Solutions: Sets up and manages backup and recovery solutions.Disaster Recovery Planning: Develops, tests, and maintains disaster recovery plans to ensure business pliance and DocumentationRegulatory Compliance: Knowledgeable about industry-specific regulations and standards (e.g., GDPR, HIPAA).Documentation: Creates, maintains, and updates system documentation and procedures.Monitoring and Performance TuningSystem Monitoring: Proficient in using monitoring tools to ensure system health and performance.Performance Optimization: Tunes systems for optimal performance and reliability.Education and ExperienceBachelor's degree in Information Technology, Computer Science, or related field is required.Minimum four years of related technical support experience, including Microsoft 365 administrationMicrosoft Certified ProfessionalExperience providing end-user support, training, and troubleshooting.Experience in creating and maintaining system documentationWork Environment/Expected Hours of WorkThis is a hybrid position that resides in the West Palm Beach, Florida office. Business hours are Monday through Friday, 8:00 a.m. to 5 p.m. (EST). There may be times when evening/weekend work is necessary to meet the needs of the customer. Our Benefit HighlightsPosition is salaried based off experience and abilities.100% paid medical/dental/vision/LTD/STD/Life (Employee & Dependents) 15 Days PTO given upfront in your first year8 Paid Holidays + 2 Floating Holidays401K plan - 4% company matchExceptional Onboarding ProcessAnd many more benefitsYour personal talents and career will support our rewarding social mission of improving K12 education.Want to learn more about Instructional Empowerment? Visit our website at:
Created: 2024-09-07