Senior Client Account Analyst
Cleary Gottlieb Steen & Hamilton LLP - New York City, NY
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The position reports to the Client Account Manager and assists in all phases of client billing including bill preparation, submission, follow-up and communication with clients and partners related to bill preparation and submitted bills. This is a detail-oriented position with an emphasis on technical tasks, strong writing and interpersonal skills.Drive the billing and collection process to ensure accurate and timely invoicing and payment of clients for assigned partners, practice groups, and/or officesMonitor assigned partner’s monthly aging AR reports and take appropriate action to ensure each invoice is paid on time and in full; direct teams to follow-up on underpayments and help with resolution, as neededUpdate key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior ManagementStrong understanding of billing processes and ensure timely and accurate billing and collectionsFollow-up with assigned partners and escalate any billing or collection issues or delays to Client Account ManagerRespond to billing and AR inquiries. Preparation of bills, including narrative descriptions, transfers and on account applications, with strong attention to detail and proofreadingInterpret, advise and influence your assigned partners by reviewing their SOE, understanding the billing arrangement and billing frequency of each matter and clientReview timekeeper diaries and costs for compliance with client/vendor terms, including the processing of corrections as needed to minimize delays in uploading or rejection of the client invoices/e-billsProcess edits to diaries based on attorney updatesAssist in submission and coordination of client invoice/e-bills to client and third party e-billing vendor websites utilizing e-billing templates and other software toolsAssist in the preparation of accruals of unbilled time as requested by client contactsResponsible for regular monitoring of bill processing status and other necessary follow up to ensure successful processing and timely payment to the firmFollow-up on and resubmit rejected e-billing invoicesParticipate in the review and monitoring of client billing arrangements, confirm client billing address and other key matter information maintained in the firms New Matter Intake System (requires collaboration with other members in Finance)Assist with outstanding Accounts Receivable communications and compile necessary data to facilitate client follow-upsRespond timely to analysis and information requestsSpecial projects, as assignedBachelor’s degree preferred2-3 years of corporate experience, professional service experience is a plusKnowledge of legal billing or collections or experience working in legal billing software (e.g. Aderant Expert) a plusProficient utilizing Microsoft Excel and WordDetail-oriented, self-starter; must be able to manage multiple, competing deadlines and prioritize work accordinglyExcellent reading comprehension, writing, organizational and communication skillsThe estimated base salary range for this position is $68,000.00 to $75,000.00 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance.This role is non-exempt meaning that it is overtime pay eligible.Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here:BenefitsAt Cleary Gottlieb, all members of our community deserve respect as individuals and appreciation for the contributions they make to our community.We champion diversity, equity, and inclusion, and creating equal opportunities to develop and succeed.
Created: 2024-09-07