Retail Sales Associate / Customer Service
WellBiz Brands, Inc. - Woodridge, IL
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Elements Massage in Woodridge is offering an exciting opportunity to join our team of experts and work in a busy spa environment. We are looking for a dynamic, energetic, and well organized individual that will provide superior customer service and strengthen the guest experience. The front desk position is a customer service role, and requires you to sell the Elements Wellness program membership to new guests and returning clients. You are outgoing, love interacting and meeting new people, and possess a keen attention to detail. You must have a professional presentation that is representative of our brand, and be a team player that thrives in a service environment.Retail Sales Associates enjoy the following perks:Pay starting from $15.00 -$17.00 per hour based on experienceUncapped Bonuses based on monthly sales conversion Employee MassageDiscounts on retail products and servicesPaid Time OffHere's what we are looking for:Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.The right candidate must be engaging, enjoy talking, but more importantly, you are an effective listenerExcellent verbal communication, and the ability to convey important information clearly and effectivelyClean the studio space regularly and thoroughly and maintain a neat and organized front desk and back of house areaHandle and resolve customer complaints or issues with empathy and patienceStrong organizational skills, problem solving skills, ability to multi-taskAbility to take initiative and appropriate action to resolve customer issues.Ability to work independently, looking for ways to improve service and customer experienceGreet guests and manage all aspects of the check-in and check-out Heavy scheduling required and maintaining an effecient schedule for the service providersReview required intake forms for all clientsAnswer incoming calls and handle customer inquiriesHandle cash, credit card, and other forms of payment accurately and efficientlyMaintain a professional attitude and professional appearance at all timesMust be willing and able to work a flexible schedule, morning, afternoon or evening shifts; including weekends and some holidaysYour may apply online through Indeed, or email your resume and relevant experience to: , front office experienceValid drivers license and reliable transportationAbility to work a Flexible Schedule based on operational needs©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not thoseof ETM. Elements Massage® + design are registered trademarks owned by ETM.
Created: 2024-09-07