Pershing X: Associate, Client Service I
BNY Mellon - Pennington, NJ
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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worldu2019s financial system we touch nearly 20% of the worldu2019s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. Pershing X is a technology company pioneering an interoperable, multi-custodial platform that unifies the core areas of wealth management. Launched in 2021, Pershing X uses its capabilities in technology design and data consolidation, and access to investment management solutions to simplify complexities found in managing an advisory businessu2014thereby enabling wealth management professionals to increase productivity and service their clients with a seamless end-to-end experience. Formed on a foundation built and backed by a leading global bank, Pershing X is on a mission to help wealth management professionals achieve efficiency and scale, so that they can spend more time with their clients and help more people. In this role, youu2019ll make an impact in the following ways: Provide Front line support for the Pershing X Application via phone, email, chat and web Research and resolve complex operational issues Follow Service Issue to completion Communicate status of service issues to clients Assist in process improvements Responsible for the quality and completion of own work To be successful in this role, weu2019re seeking the following: College Grad/3-5 yearsu2019 work experience Client Service minded Inbound Call Center Experience Financial Services Background Demonstrated exceptional analytical skills/critical thinking No Direct Reports At BNY, our culture speaks for itself. Hereu2019s a few of our awards: u00b7 Americau2019s Most Innovative Companies, Fortune, 2024 u00b7 Worldu2019s Most Admired Companies, Fortune 2024 u00b7 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 u00b7 Best Places to Work for Disability Inclusion, Disability: IN u2013 100% score, 2023-2024 u00b7 u201cMost Just Companiesu201d, Just Capital and CNBC, 2024 u00b7 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 u00b7 Bloombergu2019s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifeu2019s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected VeteransBNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $46,800 and $85,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team u2013 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve u2013 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.', 'id_locale': '57941-en
Created: 2024-09-07